What caused the issue between Lisa and Angie?

The scenario highlights a miscommunication that arose due to Lisa's lack of awareness regarding her relationship with Angie. Lisa was not informed that Angie was also her customer, which likely led to misunderstandings about their interactions and expectations. This lack of recognition can create a gap where one or both parties may feel unsupported or confused about the situation. Recognizing the interconnectedness of their roles is crucial for effective collaboration and service delivery. When all parties understand their roles within the relationship, they can interact more effectively, reducing the likelihood of conflicts or frustrations stemming from unmet expectations.