What should the team do after identifying the problem?

After a team identifies a problem, the logical next step is to collect information. This process is crucial because it allows the team to gather relevant data and insights that can help clarify the problem, understand its root causes, and explore different perspectives. By collecting information, the team can identify patterns, underlying issues, and potential impacts, which are all essential for making informed decisions later in the problem-solving process.

Gathering data creates a foundation for the subsequent steps, including generating solutions and choosing the most appropriate one. This thorough understanding of the problem space ensures that the team is not making assumptions but rather decisions based on evidence and comprehensive analysis. Without this step, any solutions proposed might not effectively address the actual problem or may even exacerbate the situation.