What was an outcome of Jamal's team's efforts?

The outcome of Jamal's team's efforts being an improvement in their customers' experience indicates that the team successfully implemented strategies or initiatives that positively influenced how customers perceive and interact with the business. Enhancing customer experience often involves understanding customer needs, improving service delivery, and ensuring product or service quality. This positive shift likely leads to increased customer satisfaction, loyalty, and potentially higher sales, as satisfied customers are more likely to return and recommend the business to others.

The other options, such as reducing product variety, increasing operational costs, or limiting customer interactions, would generally have a negative impact on customer experience. Reducing product variety could lead to customer dissatisfaction due to fewer choices, increasing operational costs might hinder profitability, and limiting customer interactions could make the experience feel impersonal and unsatisfactory. Therefore, focusing on improving customer experience is a strong measure of success for Jamal's team.